Help Centre Philippines Quick Answers

rebet FAQ – Everything You Need to Know Before You Play

Got questions about your account, deposits, withdrawals, sports betting, or responsible gaming? This rebet FAQ page has you covered. We have gathered the most common questions from Filipino players and answered each one clearly so you can get back to what matters — enjoying the game. Browse by topic below or scroll through the full list at your own pace.

Answers updated regularly Mobile-friendly platform PHP deposits and withdrawals Secure and licensed Live sports betting available Promotions for new and existing players 21+ players only in the Philippines Support team ready to assist Answers updated regularly Mobile-friendly platform PHP deposits and withdrawals Secure and licensed Live sports betting available Promotions for new and existing players 21+ players only in the Philippines Support team ready to assist

Account & Registration

Everything you need to know about creating and managing your rebet account in the Philippines.

Creating a rebet account is quick and completely free. Head to the Register page, fill in your email address or mobile number, choose a secure password, and confirm that you are 21 years of age or older. Once you submit the form, you will receive a verification message to confirm your contact details. After verification is complete, your account is active and ready to use. The entire process typically takes under three minutes on any smartphone browser.

In the Philippines, the minimum legal age to participate in online betting and gaming is 21 years old. rebet strictly enforces this requirement and all accounts are subject to age verification. If you are found to be under 21, your account will be suspended and any funds held will be returned in accordance with our Terms and Conditions. We take responsible gaming seriously and encourage all players to review our Responsible Gaming page for more information.

No. Each player is permitted to hold only one active rebet account. Creating duplicate accounts is a violation of our Terms and Conditions and may result in the suspension of all associated accounts. If you have accidentally created more than one account, please contact our support team immediately so the situation can be resolved. Having a single account also ensures that your bonus eligibility and transaction history remain accurate and easy to manage.

If you have forgotten your password, click the "Forgot Password" link on the Login page. Enter the email address or mobile number associated with your account and a reset link or one-time code will be sent to you within seconds. Follow the instructions in the message to set a new password, then log in as normal. For security, choose a password that is at least eight characters long and includes a mix of letters, numbers, and symbols. If you do not receive the reset message, check your spam folder or try again after a few minutes.

You can update most personal details directly from your account settings once you are logged in. Some changes — such as your registered name or date of birth — may require identity verification documents before they can be processed, as these are used to confirm your identity and protect your account. If you need help updating any information that is not accessible through your account settings, reach out to the support team and they will guide you through the process. Keeping your details accurate ensures smooth withdrawals and uninterrupted access to your account.

Deposits & Withdrawals

Clear answers on how to move your PHP funds in and out of your rebet account safely and quickly.

rebet supports a range of payment methods popular with Filipino players, including local e-wallets, online banking transfers, and other PHP-denominated options. All transactions are processed in Philippine pesos so there are no currency conversion fees to worry about. To see the full list of currently available deposit methods and any applicable minimum amounts, visit the Deposit page. New payment options are added regularly as we continue to expand our support for local Filipino payment channels.

Most deposits are credited to your rebet account instantly or within a few minutes of the transaction being confirmed by your payment provider. In rare cases, bank transfers may take slightly longer depending on your bank's processing times. If your deposit has not appeared after 30 minutes, check that the transaction was completed successfully on your payment provider's end before contacting support. Always keep a record of your transaction reference number as this will help the support team locate your deposit quickly if needed.

To withdraw funds, log in to your rebet account and navigate to the withdrawal section in your account dashboard. Select your preferred withdrawal method, enter the amount you wish to withdraw, and confirm the request. Withdrawals are processed to the same payment method used for your most recent deposit where possible, which helps keep your account secure. Processing times vary by method but most withdrawals are completed within one to three business days. Make sure your account is fully verified before submitting a withdrawal request to avoid any delays.

Yes, minimum and maximum withdrawal limits apply and these vary depending on the payment method you choose. The specific limits for each method are displayed on the withdrawal page when you are logged in to your account. If you need to withdraw an amount above the standard maximum, contact the support team in advance to discuss your options. rebet aims to make the withdrawal process as straightforward as possible for all Filipino players, and our team is available to assist with any questions about limits or processing times.

rebet does not charge fees on standard deposits or withdrawals. However, your bank or e-wallet provider may apply their own transaction fees, which are outside of our control. We recommend checking with your payment provider before initiating a transaction if you are unsure about any charges on their end. All amounts credited to or debited from your rebet balance are shown clearly in your transaction history so you always have a full record of your account activity.

Sports Betting & Games

How betting works on rebet — from placing your first wager to understanding odds and live markets.

rebet covers a wide range of sports popular with Filipino players, including basketball, football, boxing, volleyball, and more. International leagues and tournaments are available alongside local Philippine competitions, giving you plenty of markets to choose from throughout the week. Both pre-match and live in-play betting options are available on selected events, so you can place wagers before kick-off or react to the action as it unfolds. Visit the Platform page for a full overview of the sports and game types currently on offer.

Log in to your rebet account and navigate to the sports section. Browse the available events and click on the odds for the outcome you want to back — this adds the selection to your bet slip. Enter your stake in Philippine pesos, review the potential payout shown on the slip, and confirm your bet. You will receive an instant confirmation and the bet will appear in your account's betting history. Make sure you have sufficient funds in your account before placing a wager, and always review your selections carefully before confirming.

In most cases, bets cannot be cancelled once they have been confirmed. This is standard practice across online betting platforms and is in place to ensure fairness for all players. Before confirming any wager, take a moment to review your selections, stake, and potential payout on the bet slip. If you believe a bet was placed in error due to a technical issue on the platform, contact the support team as soon as possible with your bet reference number and they will investigate the matter promptly.

Winnings from settled bets are credited to your rebet account balance automatically once the event result has been confirmed and the bet is officially settled. For most sports events, settlement happens within a few minutes of the final result being verified. Live in-play bets are typically settled faster than pre-match bets. You can track the status of all your open and settled bets in the betting history section of your account dashboard. If a bet remains unsettled longer than expected, check the event status or contact support for an update.

Promotions & Bonuses

How rebet rewards Filipino players — from welcome offers to ongoing promotions you can claim every week.

rebet offers welcome promotions for newly registered players who make their first qualifying deposit. The specific terms, bonus amounts, and eligibility conditions for current offers are listed on the Promotion page, which is updated regularly. To claim a welcome offer, register your account, make a qualifying deposit, and follow the instructions on the promotion page. Always read the full terms and conditions of any promotion before opting in, as wagering requirements and time limits may apply.

Yes. rebet regularly runs promotions for existing members, including reload bonuses, cashback offers, and event-specific promotions tied to major sports tournaments. These offers are available to eligible players who meet the stated requirements for each promotion. Check the Promotion page frequently to stay up to date with the latest offers available to your account. Promotional offers are subject to change and may have limited availability, so it is worth checking in regularly so you do not miss out.

Wagering requirements specify how many times a bonus amount must be wagered before it can be withdrawn as real money. For example, a bonus with a 10x wagering requirement means you need to place bets totalling ten times the bonus amount before the funds become withdrawable. The specific wagering requirements for each promotion are clearly stated in the promotion's terms and conditions on the Promotion page. We recommend reading these carefully before claiming any offer so you understand exactly what is required to release the bonus funds.

Bonus funds are generally subject to wagering requirements before they can be withdrawn. Until those requirements are met, bonus funds will be available for placing bets but cannot be cashed out directly. Your account dashboard will show your current bonus balance and progress towards meeting any active wagering requirements. If you have questions about a specific promotion or your bonus balance, the Promotion page has full details and the support team is available to help clarify anything that is unclear.

Responsible Gaming

rebet is committed to safe and responsible play for all Filipino members. Here is what you need to know.

rebet provides a range of responsible gaming tools to help players stay in control of their activity. These include deposit limits, session time reminders, and self-exclusion options that allow you to take a break from the platform for a set period. You can access these tools through your account settings or by visiting the Responsible Gaming page for full details. We encourage all players to use these tools proactively, not just when they feel they have a problem. Responsible gaming is a shared commitment between rebet and every member of our community.

If you feel you need a break from betting, you can request a self-exclusion through your account settings or by contacting the support team directly. Self-exclusion prevents you from logging in or placing bets for the duration you select. During a self-exclusion period, you will also be removed from marketing communications. We take all self-exclusion requests seriously and process them promptly. For more information on how self-exclusion works and what support is available, please visit the Responsible Gaming page.

If you feel that gambling is having a negative impact on your life or the lives of those around you, we strongly encourage you to seek support. The Responsible Gaming page on rebet lists resources and organisations in the Philippines that provide confidential help and counselling for problem gambling. You do not have to face this alone — reaching out is a sign of strength, not weakness. rebet is committed to supporting players who need help and our team can point you in the right direction at any time.

Still Have Questions? We Are Here to Help

If you did not find the answer you were looking for, the rebet support team is ready to assist. You can also explore the platform, check out the latest promotions, or create a free account and start playing today. Everything you need is just a tap away.